Contact Us

Got a question about how sweepstakes casinos work, spotted something out of date on one of our pages, or want to flag an operator we should take a closer look at? This is the page for that. We read every message that comes in, even if we can't always promise a reply on a specific timeline.

What we can help with

Sweepstakes Casinos is an independent research and review site covering sweepstakes and social casinos available to players in the US. We're not a casino ourselves, and we don't process deposits, redemptions or account issues. That means the kind of contact we can actually be useful for is fairly specific:

• Corrections — if a welcome offer, eligible-state list, or other detail on one of our pages looks outdated or wrong
• Research suggestions — a new sweepstakes casino you think belongs on our radar
• Editorial questions — how we arrived at a rating, or why a site is or isn't included in our comparisons
• General feedback on the site itself — content, navigation, or anything that would make it more useful

What we can't help with

Because we don't operate any of the platforms we cover, there are some requests we simply aren't positioned to resolve. If your question falls into one of these categories, you'll get a faster answer by going straight to the source:

• Account issues — login problems, verification delays, or a locked account need to go to the sweepstakes casino's own support team, not to us
• Redemption or payout questions — timelines, minimum thresholds and identity checks vary by operator, so their support desk or terms page will have the current answer
• Bonus or promotion disputes — if a welcome offer didn't apply as expected, that's a matter between you and the operator's customer service
• Legal advice — we can point you toward general information about how the sweepstakes model works, but we can't tell you whether a specific site is permitted to operate in your state. Check the operator's terms and, where you're unsure, your state's own guidance

Before you reach out, a quick note on how our reviews work

A few things worth knowing about how dimeshowreview.com operates, since they often answer the question before it's asked:

• We may earn a commission when a reader signs up with an operator through a link on this site. That relationship never decides where an operator ranks — our ratings are based on our own research into the offer, game library, redemption process and terms
• Sweepstakes casinos use a dual-currency model — typically Gold Coins for casual play and Sweepstakes Coins that can potentially be redeemed for prizes, subject to the operator's own thresholds, verification steps and terms. Participation generally doesn't require a purchase, and most operators offer a free alternative method of entry alongside paid coin packages
• Availability isn't nationwide. Sweepstakes casinos are governed largely at the state level in the US, and individual operators decide which states they serve. Laws in this space change, so always check an operator's current eligibility list rather than relying on anything we published previously
• We don't guarantee outcomes. Casino-style games involve chance, and nothing on this site should be read as a promise of winnings or a comment on the odds of any particular game

If you're weighing up specific platforms, our reviews of top-rated sites go into the detail on eligibility, redemption and welcome offers for each one. If you're concerned about your own play or someone else's, our responsible gambling page has resources worth reading before you sign up anywhere. And if you want the full picture on how we operate this site, the About Us page and our terms and conditions cover that in more depth.

Getting a response

There's no live chat or phone line here — this is a research and review site, not a casino, so there's nothing that needs to run around the clock. Keep a few things in mind when you write in:

1. Be specific. If you're flagging an outdated detail, tell us which page and which fact — it's much faster to check and fix
2. Include the operator name if your question relates to one of the sites we cover, so we know exactly which review you mean
3. Don't include sensitive account details, ID documents or payment information in any message to us — we can't act on them, and they should only ever go to the operator directly through their own verified channels
4. Give us a reasonable amount of time to look into anything that requires research before you follow up

We update our content as operators change their offers, eligibility lists and terms, so feedback that helps us catch a stale detail is genuinely useful — it improves the page for the next reader as well as answering your question.